Getting Started with Service Manager

Ivanti Service Manager is a complete cloud-optimized ITSM solution. It helps you to automate workflows, eliminating costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk, support ticket solution or need to perform more advanced ITIL service management processes, this solution can easily scale and adapt to meet your specific business needs.

The Getting Started section in the online help contains topics that help with the basic functionalities such as how to log in, change the password, and navigate and use the different workspaces.

For detailed information on how to use the Service Desk console, see all topics under Using the Service Desk console.